empowered
21The Nordstrom Way to Customer Experience Excellence. Creating a Values-Driven Service Culture , Robert Spector
The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values… 1433.55 руб электронная книга22At Zero. The Final Secrets to"Zero Limits"The Quest for Miracles Through Ho'oponopono , Joe Vitale
New stories and new processes that outline the fourth stage of awakening of ho'oponopono Author Joe Vitale's previous book, Zero Limits, presented a unique self-help breakthrough focused on helping… 1625.99 руб электронная книга23The Lean Enterprise. How Corporations Can Innovate Like Startups , Trevor Owens
#1 Amazon Bestseller in Lean Management Discover the methods of lean startups that can revolutionize large organizations and their products Even in a tough economic climate, the startup business… 2601.58 руб электронная книга24The Collaborative Sale. Solution Selling in a Buyer Driven World , Timothy Sullivan T.
Buyer behavior has changed the marketplace, and sellers must adapt to survive The Collaborative Sale: Solution Selling in Today's Customer-Driven World is the definitive guide to the new reality of… 1821.11 руб электронная книга25Implementing Beyond Budgeting. Unlocking the Performance Potential , Bjarte Bogsnes
The future of management is here! Traditional management was invented for very different times and is today in serious trouble. The level of volatility, uncertainty, complexity and ambiguity in… 3248.72 руб электронная книга26At Your Service. How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques , Frank Eliason
A guide to refocusing your business on those who matter most: customers and employees. Technology and social media tools have made it easier than ever for companies to communicate with consumers… 1622.74 руб электронная книга27Dice Have No Memory. Big Bets and Bad Economics from Paris to the Pampas , Will Bonner
Right now, Congress, the Fed, and the Treasury are all gambling with your future and your money. And it's contagious. Economies around the globe are suffering from the biggest multitrillion-dollar… 1947.93 руб электронная книга28Built on Values. Creating an Enviable Culture that Outperforms the Competition , Ann Rhoades
Most leaders know that a winning, engaged culture is the key to attracting top talent—and customers. Yet, it remains elusive how exactly to create this ideal workplace —one where everyone from… 1817.85 руб электронная книга29How To Be Happy. How Developing Your Confidence, Resilience, Appreciation and Communication Can Lead to a Happier, Healthier You , Liggy Webb
We all have the capacity to be happy. There may be occasions in your life where this seems a challenging concept, however there are some very definite things that you can do to make sure that you are… 1947.93 руб электронная книга30Creating Your Own Destiny. How to Get Exactly What You Want Out of Life and Work , Patrick Snow
Put your own fate exactly where it belongs-in your hands It is one of the great questions of life. Its a simple question, really, but it seems impossible for many to answer: Do we control our own… 1622.74 руб электронная книга